Home Quality Management

Quality Management

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a Quality Management System (QMS), a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with quality management.

5s system - lean manufacturing | ToolsHero

5S System

This article explains the 5S System, developed by Sakichi Toyoda, in a practical way. After reading you will understand the basics of this powerful quality management tool. History 5S System The history of 5S System seems...
Total Productive Maintenance (TPM) - ToolsHero

Total Productive Maintenance (TPM)

This article explains the Total Productive Maintenance / TPM in a practical way. After reading you will understand the basics of this powerful quality and process management method. What is Total Productive Maintenance (TPM) Almost all...
Scientific management Taylorism - ToolsHero

Scientific management and Taylorism

This article explains practically scientific management, also called Taylorism by Frederick Taylor. These principles are the underlying factors for successful production and quality management. Introduction Over 100 years ago, the American mechanical engineer Frederick Taylor published...
baldrige award criteria framework - quality management | ToolsHero

Baldrige Award

This article explains the Baldrige Award in a practical way. After reading you will understand the basics of this interesting quality management award. Introduction The Malcom Baldrige award (National Quality) is annually awarded in the USA...
Six sigma - ToolsHero

Six sigma principles

This article explains Six Sigma or lean six sigma in a practical way. After reading you will understand the basics of this powerful quality management method. Introduction The theory was originally developed by the American company...
Total Quality Management definition & principles - tools | ToolsHero

Total Quality Management (TQM)

This article explains Total Quality Management (TQM) in a practical way. After reading you will understand the basics of this powerful quality management tool. What is total quality management? Total quality management is an extensive and...
EFQM model, a great quality management system | ToolsHero

EFQM model

This article explains the EFQM model in a practical way. After reading you will understand the basics of this powerful quality management tool. What is the EFQM model? EFQM is an acronym that stands for: European...
Lean management - ToolsHero

LEAN management

This article explains the philosophy of LEAN management in a practical way. After reading you will understand the basics of this powerful quality management tool. What is LEAN management? LEAN management originates from the Japanese car...
Gemba Kaizen - ToolsHero

Gemba Kaizen

This article explains Gemba Kaizen. After reading you will understand this Japanese company philosophy and the underlying factors for successful quality management. What is Gemba Kaizen? Gemba Kaizen is Japanese for ‘continuous improvement’ and is about...

LASTEST 5 POSTS

Mintzberg Managerial Roles, a great tool for a manager | ToolsHero

Mintzberg Managerial Roles

5s system - lean manufacturing | ToolsHero

5S System