How Qualitative Research Software Transforms Data Into Insight

Qualitative research - Toolshero

Qualitative research is all the rage and frankly it’s a bit of a nightmare to deal with. Sitting in a focus group, conducting hundreds of interviews and wading through surveys, social media and open ended questions can all leave you feeling a bit overwhelmed. So, the one thing you need to ask yourself is: how do you actually code, manage and analyze the data that’s been provided so that none of the crucial information is missed?

You have the data. Now what? Our qualitative research analysis software gives you the power to transform mountains of unstructured data and unrelated findings into meaningful insights quickly.

From Raw Text to Meaningful Patterns

Qualitative data is non-numeric. Organizing qualitative data is like trying to put puzzle pieces into a puzzle without having any idea where they all go. Analysis software helps to determine a configuration of puzzle pieces so that they can be organized and data coded into concept categories, keywords, themes, patterns and trends. And suddenly qualitative data can be measured and results become quantifiable and comparable.

This software is an enormous time saver than having to review the transcripts in batches. It answers so many questions. Such as, why a theme was placed in the location that was chosen and why different groups of respondents described an event in a different way. The software does it all and allows for easy comparison of the comments and themes of the different respondents, as well as the phrases that were used.

Managing All Kinds of Data

Qualitative analysis is no longer about text. More and more sources are added in the form of media, such as audio and video files, online communities and PDFs. Especially manual coding of media files is very labor-intensive. With specialized research tools you can make the analysis process more efficient. Media files, for example, can be easily dragged and dropped into the application, in addition to which transcripts can be imported, and individual gestures and speech elements can be annotated.

Coding is fundamental to qualitative analysis and it’s arguably the stage of the qualitative analysis process that is most frequently corrupted. Manual coding can be time-consuming and often inconsistent. Qualitative analysis software enables the use of more consistent and contextual coding.

Seeing Connections That May be Missed

The most important feature in our opinion is the ability to compare. Now and again important information slips through the net. Human sight is not infallible, we can miss important content in a case or subtle nuances between cases and after examining several cases we can miss important details.

Qualitative research software helps you ask questions like:

  • Which themes show up most often across interviews?
  • Where do opinions get split?
  • How does language differ between groups?

Tangible Evidence Required for the Question This section highlights the tangible tools, matrices and queries which enable the framing of the question. Using tangible facts (data) based on tangible evidence (evidence) eliminates the working memory burden and the need to refer to personal knowledge or opinions.

The tangible facts and tangible evidence are recordable, traceable and audit trails can be generated to provide credible and evidence based findings. All of these can be represented visually through tools such as charts and concept maps.

Supporting, Not Replacing, Human Judgment

Many researchers think that the software will do their thinking. In other words that the application will replace them, in doing qualitative analysis. Of course there are quite a few tools, applications which are able to make the hard work, or more prosaically boring.

And here is where they really help: this application won’t replace your intellect and creativity. Rather than making you think, the software eliminates mundane or tedious tasks.

You decide what a theme represents, whether it makes sense and how it relates to your analysis and reasoning. This exercise shows how the software is really just a vessel for the data that you read, interpret and change. Maybe this will ease the fears of those who feel they are being over automated.

Turning Analysis Into Action

Data is cheap, insight is expensive and the aim is to be influential. Whether you work as an analyst in marketing, to support the development of policy or to improve public services, you need to learn to draw conclusions and act on the insights derived from your analysis.

Software is one of the ways to fill the Analysis Output Gap. Software can reveal trends, gaps and opportunities in analysis outputs, hence enhancing reports and making discussions more relevant. It brings in facts and data to stakeholders as opposed to relying on just opinions.

Alignment in Dispersed Teams

We collaborate with a variety of teams both locally and globally, in several offices, locations and countries. One of the biggest headaches we’ve faced as a global company has been emailing around files.

While there’s been huge progress in the world of collaboration tools in recent years, we’ve found that it’s often still just as easy to collaborate on a project in real time. It’s now common for several people to be working on a project together and for collaborative documents to be “edit live” as others follow along. Notes are synced to the cloud, and changes are tracked so that the information is always up to the minute.

Using a software to collaborate on these tasks avoids human mistakes, ensures legibility of information and facilitates the collaboration. Collaborative projects can quickly become very complex, with each participant working on their own part of the project, sometimes from a distance. Coordination between collaborators is a major challenge in collaborative work, especially in the case of large groups such as those of programming projects, and synchronizing the coding and interpretation activities of collaborators is necessary.

Conclusion

The qualitative analysis software increases productivity and fundamentally changes the way researchers work with their data. Researchers are often buried under large amounts of data and have to spend a huge amount of time searching for the information they need.

Using qualitative analysis software for research, they can move from being data drown to being data driven and move quickly from analysis to insight and therefore from reporting and discussing findings to being more productive in their research.

Vincent van Vliet
Article by:

Vincent van Vliet

Vincent van Vliet is co-founder and responsible for the content and release management. Together with the team Vincent sets the strategy and manages the content planning, go-to-market, customer experience and corporate development aspects of the company.

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