Customer journey map - Toolshero

Customer Journey Map

This article describes the concept of a Customer Journey Map in a practical way. After reading you will understand the basics of this...
Scamper technique by bob eberle - Toolshero

SCAMPER Technique by Bob Eberle

This article describes the SCAMPER Technique by Bob Eberle method in a practical way. After reading you will understand the definition, meaning and basics...
Storyboarding - ToolsHero

Storyboarding

This article explains the concept of Storyboarding in a practical way. After reading it, you will understand the basics of this powerful Problem Solving...
Forced Connections - ToolsHero

Forced Connections

This article explains the concept of Forced Connections in a practical way. After reading it, you will understand the basics of this powerful Creativity...
What-If Analysis / Scenario-Analysis - toolshero

What-If Analysis

This article explains the What-If Analysis or Scenario Analysis in a practical way. After reading it, you will understand the basics of this powerful...
Game Theory - ToolsHero

Game Theory

This article describes the Game Theory, developed by Oskar Morgenstern and John von Neumann in a practical way. After reading you will understand the...
SERVQUAL Quality Model - ToolsHero

SERVQUAL Model

This article describes the concept of the SERVQUAL Model by Valarie Zeithaml, A. Parasuraman and Leonard Berry in a practical way. After reading you...
Prospect Theory - ToolsHero

Prospect Theory

This article explains the Prospect Theory by Amos Tversky and Daniel Kahneman in a practical way. After reading it, you will understand the basics...
Spiral Dynamics - ToolsHero

Spiral Dynamics

This article explains Spiral Dynamics by Clare Graves in a practical way. After reading it, you will understand the basics of this powerful change...
4 Types of Stress by Karl Albrecht - ToolsHero

4 Types of Stress by Karl Albrecht

This article explains 4 Types of Stress by Karl Albrecht in a practical way. After reading it, you will understand the basics of this...