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Quality Management

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a Quality Management System (QMS), a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

QHSE Management System

January 24th, 2020

This article provides a practical explanation of QHSE Management System. After reading, you’ll have a better understanding about this quality management proces how you can judge your current situation and where you want it to be in the next…

Business Process Improvement (BPI)

January 11th, 2020

This article provides a practical explanation of Business Process Improvement (BPI). After reading, you’ll have a basic understanding of this powerful quality management tool. What is Business Process Improvement (BPI)? The methodology Business Process Improvement (BPI) is a…

Reliability Centered Maintenance (RCM)

July 11th, 2019

Reliability Centered Maintenance (RCM): this article provides a practical explanation of the concept of Reliability Centered Maintenance (RCM). After reading, you will have a basic understanding of this powerful quality management tool. What is Reliability Centered Maintenance (RCM)? Reliability…

House of Quality

June 24th, 2019

This article provides a practical explanation of the concept of House of Quality, developed by Yoji Akao and Shigeru Mizuno. After reading, you will have a basic understanding of this powerful quality management tool. What is the House…

Zero Defects (ZD)

May 21st, 2019

This article provides a practical explanation of the concept of Zero Defects by Philip Crosby. After reading, you will have a basic understanding of this powerful quality management tool. What is Zero Defects? Zero Defects refers to one of…

BPMN

May 7th, 2019

This article explains the concept of BPMN or Business Process Modelling Notation in a practical way. After reading it, you will understand the basics of this powerful IT technique to model business processes. What is BPMN? Every organisation has to…

HACCP

April 17th, 2019

This article explains the HACCP system in a practical way. After reading it, you will understand the basics of this powerful quality management and risk management tool. What is HACCP? HACCP stands for Hazard Analysis and Critical Control Points and…

Business Process Mapping (BPM)

January 22nd, 2019

This article offers a practical explanation of Business Process Mapping (BPM). After reading, you’ll understand the basics of this powerful quality management tool. What is Business Process Mapping (BPM)? Business Process Mapping (BPM) refers to the mapping of the…

Poka Yoke

November 4th, 2018

This article explains the Poka Yoke method, developed by Shigeo Shingo in a practical way. After reading it, you will understand the basics of this powerful quality management tool for production systems. What is Poka Yoke? Poka Yoke is a…

SMED (Single Minute Exchange of Dies)

October 31st, 2018

This article provides a practical explanation of SMED (Single Minute Exchange of Dies). After reading, you will understand the basics of this powerful and efficient manufacturing philosophy and quality management tool. What is SMED (Single Minute Exchange…
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