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Quality Management

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a Quality Management System (QMS), a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

Scientific Management and Taylorism

June 21st, 2021

Scientific Management: this article explains practically Scientific Management theory, also called Taylorism by Frederick Taylor. The principles of scientific management are the underlying factors for successful production and quality management. The history of the principles of Scientific…

Business Process Improvement (BPI)

June 20th, 2021

Business Process Improvement: this article provides a practical explanation of Business Process Improvement (BPI). After reading, you’ll have a basic understanding of this powerful quality management tool. What is Business Process Improvement (BPI)? The methodology Business Process Improvement…

Business Process Management (BPM)

June 20th, 2021

Business Process Management: this article provides a practical explanation of Business Process Management (BPM). After reading, you’ll understand the basics of this powerful management tool. What is Business Process Management (BPM)? Business Process Management (BPM) is the design,…

Kanban System

June 20th, 2021

Kanban System: this article describes the concept of Kanban System, developed by Taiichi Ohno in a practical way. After reading you will understand the basics of this powerful quality management tool. What is Kanban? Kanban is a combination of…

Key Performance Indicators (KPIs)

June 20th, 2021

Key Performance Indicators: this articles provides a practical explanation of Key Performance Indicators (KPIs). After reading, you’ll have a basic understanding of this powerful quality management tool. The article also provides 37 examples of KPIs that you can…

Business Process Mapping (BPM)

June 20th, 2021

Business Process Mapping: this article offers a practical explanation of Business Process Mapping (BPM). After reading, you’ll understand the basics of this powerful quality management tool. What is Business Process Mapping (BPM)? Business Process Mapping (BPM) refers to the…

LEAN Manufacturing

June 20th, 2021

LEAN Manufacturing: this article explains the philosophy of LEAN Manufacturing in a practical way. After reading you will understand the basics of this powerful quality management tool. What is LEAN Manufacturing? LEAN Manufacturing or LEAN Management originates from the Japanese…

HACCP

June 20th, 2021

HACCP: this article explains the HACCP system in a practical way. After reading it, you will understand the basics of this powerful quality management and risk management tool. What is HACCP? HACCP stands for Hazard Analysis and Critical Control Points

Gemba Kaizen

June 20th, 2021

Gemba Kaizen: this article explains the concept of Gemba Kaizen. After reading you will understand this Japanese company philosophy and the underlying factors for successful quality management. What is Gemba Kaizen? Gemba Kaizen is Japanese for continuous improvement

BPMN

June 20th, 2021

BPMN: this article explains the concept of BPMN or Business Process Modelling Notation in a practical way. After reading it, you will understand the basics of this powerful IT technique to model business processes. What is BPMN? Every organisation has…

Baldrige Award

June 20th, 2021

Baldrige Award: this article explains the Baldrige Award in a practical way. After reading you will understand the basics of this interesting quality management award. What is the Baldrige Award? The Malcom Baldrige award (National Quality) is annually awarded…

SIPOC model

June 15th, 2021

SIPOC model: this article describes the concept of the SIPOC model in a practical way. After reading you will understand the definition and basics of this powerful quality management tool. This article also contains a downloadable and editable template
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