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Quality Management (QM)

Quality management (QM) can be defined as all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) can be defined as all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a QM System, a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

Scientific Management (Taylorism)

August 6th, 2023

Scientific Management (Taylorism): this article explains practically Scientific Management theory, also called Taylorism by Frederick Taylor. The principles of scientific management are the underlying factors for successful production and quality management. This article covers the history, definition…

Overall Operations Effectiveness (OOE)

August 6th, 2023

Overall Operations Effectiveness: this article explains Overall Operations Effectiveness (OOE) in a practical way. After reading it, you will understand the basic concepts of this powerful measurement tool that will allow you to actively improve production facility performance. OOE is…

Business Process Management (BPM)

August 2nd, 2023

Business Process Management (BPM): this article provides a practical explanation of Business Process Management (BPM). Next to what this concept (including definition) is, this article also highlights how does it work in practice, the Business Process Management Life Cycle,…

Business Process Reengineering (BPR)

July 5th, 2023

Business Process Reengineering (BPR): this article explains the concept of Business Process Reengineering (BPR) in a practical way. Next to what it is (concept and definition), this article also highlights the benefits, how to apply it in during a change…

House of Quality (HOQ) explained

June 24th, 2023

House of Quality (HOQ): this article provides a practical explanation of the concept of House of Quality (HOQ), developed by Yoji Akao and Shigeru Mizuno. This article contains a general definition of this concept, its elements, processes. You will…

EFQM Model explained

June 20th, 2023

EFQM Model: this article explains the EFQM Model in a practical way. This article discusses: what EFQM is, what the quality model is aimed at, what the process looks like, what the five phases in an EFQM assessment are and…

Quality Control (QC) explained

June 20th, 2023

Quality Control (QC): this article explains the concept of quality control or QC in a practical way. Next to what it is (definition and meaning), this article also covers why Quality control is important and the role of the inspector,…

HACCP plan explained

June 13th, 2023

HACCP plan: this article explains the HACCP plan in a practical way. The article starts with a general definition and meaning of HACCP, followed by an extensive step-by-step plan and finally you will find information about risks and controls associated…

Standard Operating Procedure (SOP)

June 12th, 2023

Standard operating procedure (SOP): This article provides a practical explanation of the standard operating procedure. This term is often abbreviated as SOP. The article contains a general definition of the SOP, an example, an explanation on how to write…

QHSE Management System explained

June 5th, 2023

QHSE Management System: this article provides a practical explanation of QHSE Management System. After reading, you’ll have a better understanding about this quality management proces how you can judge your current situation and where you want it to be…
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