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Quality Management (QM)

Quality management (QM) can be defined as all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) can be defined as all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a QM System, a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

QHSE Management System explained

June 5th, 2023

QHSE Management System: this article provides a practical explanation of QHSE Management System. After reading, you’ll have a better understanding about this quality management proces how you can judge your current situation and where you want it to be…

Enterprise Risk Management (ERM)

May 21st, 2023

Enterprise Risk Management: in this article you will find a practical explanation of Enterprise Risk Management. After reading, you will understand the basics of this method for business. Next to what it is (the definition), this article also highlights the…

Statistical Process Control (SPC) explained

March 29th, 2023

Statistical Process Control (SPC): This article explains Statistical Process Control (SPC) in a practical way. This article highlights what is (definition, meanining and it’s origin), the principles of SPC and what purpose charts serve in this context. You will also…

Poka Yoke explained including an example

March 26th, 2023

Poka Yoke: this article explains the Poka Yoke method, developed by Shigeo Shingo in a practical way. After reading it, you will understand the basics of this powerful quality management tool for production systems. Highlights include: what is poka yoke,…

Spaghetti Diagram: Explanation & Examples

November 9th, 2022

Spaghetti Diagram: this article describes the concept of the Spaghetti Diagram, also knows as a Spaghetti Model or Spaghetti Plot, in a practical way. After reading you will understand the definition and basics of this powerful quality management tool.…

Reliability Centered Maintenance (RCM)

October 5th, 2022

Reliability Centered Maintenance (RCM): this article provides a practical explanation of the concept of Reliability Centered Maintenance (RCM). After reading, you will have a basic understanding of this powerful quality management tool. What is Reliability Centered Maintenance (RCM)? Reliability…

5S System

June 8th, 2022

5S System: this article explains the 5S System, developed by Sakichi Toyoda, in a practical way. After reading you will understand the basics of this powerful quality management tool. History 5S System The history of 5S System seems…

Total Equipment Effectiveness Performance (TEEP)

July 22nd, 2021

Total Equipment Effectiveness Performance (TEEP): in this article you will find a practical explanation of the Total Equipment Effectiveness Performance (TEEP) method. After reading, you will understand the basics of this powerful industrial operations performance tool. What is Total Equipment…

Gemba walk

July 12th, 2021

Gemba walk: this articles provides a practical explanation of Gemba and the Gemba walk. After reading, you’ll have a basic understanding of this powerful quality management tool. In this article you will also find a downloadable Gemba walk checklist to…
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