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Quality Management (QM) (Page 4)
June 20th, 2021
Baldrige Award: this article explains the Baldrige Award in a practical way. After reading you will understand the basics of this interesting quality management award.
What is the Baldrige Award?
The Malcom Baldrige award (National Quality) is annually awarded…
July 12th, 2020
Key Performance Indicators (KPIs): this articles provides a practical explanation of Key Performance Indicators (KPIs). Next to what this concept and defintion is, this article also highlights the effectiveness, the Characteristics of KPIs, the types of KPIs and 37…
June 30th, 2020
Eight Dimensions of Quality: this article provides a practical explanation of the eight dimensions of quality by David Garvin. Next to who defined these, this article also highlights what the eight dimensions of quality are, each component explained, how…
February 15th, 2020
Gemba walk: this articles provides a practical explanation of Gemba and the Gemba walk. After reading, you’ll have a basic understanding of this powerful quality management tool. In this article you will also find a downloadable Gemba walk checklist to…
June 24th, 2019
House of Quality (HOQ): this article provides a practical explanation of the concept of House of Quality (HOQ), developed by Yoji Akao and Shigeru Mizuno. This article contains a general definition of this concept, its elements, processes. You will…
June 14th, 2019
ISO Standards: this article explains the concept of ISO Standards in a practical way. The article starts off with a general meaning and the origin of ISO, followed by reasons why ISO is important for both consumers and businesses, a…
May 23rd, 2019
SECI Model: this article explains the concept of SECI Model of Knowledge Dimensions, developed by Ikujiro Nonaka and Hirotaka Takeuchi in a practical way. The model is about knowledge sharing and the knowledge conversion process that occur at all…
June 21st, 2018
Spaghetti Diagram: this article describes the concept of the Spaghetti Diagram, also knows as a Spaghetti Model or Spaghetti Plot, in a practical way. Highlights include: what is the spaghetti diagram, lean six sigma, application and drawing of…
June 21st, 2018
Quality Circle (QC): this article explains the concept of a Quality Circle (QC) in a practical way. Highlights of this article include: a definition of a QC, the history of quality circles and the conditions and steps to set up…
June 15th, 2018
Zero Defects philosophy: this article provides a practical explanation of the concept of Zero Defects by Philip Crosby. It covers what Zero Defects is (philosophy) and what its basic principles are. After reading, you will have a basic understanding…
March 17th, 2018
SMED: this article provides a practical explanation of SMED (Single Minute Exchange of Dies). Next to what it (definition) is, this article also highlights why SMED is necessary, the two types of elements, SMED process and steps and the advantages.…
March 2nd, 2018
SIPOC model: this article describes the concept of the SIPOC model in a practical way. Next to what it is adn the theory is explained, this artcile also highlights the importance of the transformation process, an example and a SIPOC…
