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Quality Management

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a Quality Management System (QMS), a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

5S System

December 8th, 2016

This article explains the 5S System, developed by Sakichi Toyoda, in a practical way. After reading you will understand the basics of this powerful quality management tool. History 5S System The history of 5S System seems to go…

Total Productive Maintenance (TPM)

October 25th, 2016

This article explains the Total Productive Maintenance / TPM in a practical way. After reading you will understand the basics of this powerful quality and process management method. What is Total Productive Maintenance (TPM)? Almost all industrial production processes

Baldrige Award

October 24th, 2014

This article explains the Baldrige Award in a practical way. After reading you will understand the basics of this interesting quality management award. What is the Baldrige Award? The Malcom Baldrige award (National Quality) is annually awarded in the…

Six Sigma Principles

June 30th, 2014

This article explains Six Sigma or Lean Six Sigma (LSS) in a practical way. After reading you will understand the basics of this powerful quality management method. Background Six Sigma The Six Sigma theory was originally developed by the…

Total Quality Management (TQM)

March 4th, 2014

This article explains Total Quality Management (TQM) in a practical way. After reading you will understand the basics of this powerful quality management tool. What is Total Quality Management? Total Quality Management is an extensive and structured organization management

EFQM Model

January 20th, 2014

This article explains the EFQM Model in a practical way. After reading you will understand the basics of this powerful quality management tool. What is the EFQM Model? EFQM is an acronym that stands for: European Foundation for Quality Management.…

Gemba Kaizen

September 3rd, 2012

This article explains the concept of Gemba Kaizen. After reading you will understand this Japanese company philosophy and the underlying factors for successful quality management. What is Gemba Kaizen? Gemba Kaizen is Japanese for continuous improvement and is…
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