What is Statistical Process Control (SPC)? Definition and steps

Statistical Process Control - Toolshero

Statistical Process Control (SPC): This article explains Statistical Process Control (SPC) in a practical way.

This article highlights what is (definition, meanining and it’s origin), the principles and how charts work. After reading it, you will understand the basics of this powerful quality management tool. Enjoy reading.

What is Statistical Process Control (SPC)?


Statistical process control (SPC) is a method used in quality management. The method uses statistical methods to monitor and control a process. It ensures an efficient process with fewer errors and waste. In principle, SPC can be applied to any process where it is possible to measure whether the output meets the required product specifications.

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This method is applied in two phases. The first stage involves the initial setup of the process. The second phase is the regular production phase of the process.

An important advantage of SPC in addition to reducing waste is that applying the method can lead to a reduction in the time it takes to produce products.


Statistics is a discipline mainly concerned with collecting, organizing, summarizing, analyzing and drawing conclusions from large amounts of data.

A process is a combination of people, materials, methods, machines, measurements and time to convert certain inputs into something new. Control is about managing a system, method, machine and the measurements.


Statistical Process Control (SPC) has been used in Western industries since the 1980s. The method was developed in the United States. Walter Andrew Shewhart is credited with developing the so-called control chart and the idea that a process could be statistically controlled in 1924, when he was working at Bell Telephone Laboratories.

The SPC principles have subsequently been incorporated into the management philosophy of William Edwards Deming at the start of World War II. SPC became especially popular after the Japanese industry implemented it on a big scale.

Steps in Statistical Process Control (SPC)

There are typically about four steps in a SPC process. These are briefly explained below.

Statistical Process Control (SPC) - toolshero

Figure 1 – Statistical Process Control (SPC)


In the first step, the root of the problem is identified and corrective actions are taken to address it. A corrective action is taken immediately after the problem is identified.


The second step in SPC is research or experimentation. If problems arise, statistical process control software helps to analyze this problem and allows the user to quickly and easily make a technical decision that most likely solves the problem. This support is available throughout the product development lifecycle.


Using the SPC software and associated digital test data, the user gets a complete picture of the production statistics. In this phase, all possible problems are described in detail, after which the data is forwarded to the Research & Development (R&D) department. Ultimately, the goal is to improve product quality and customer satisfaction.


The last phase is an evaluation phase. If corrective actions and implementation of R&D suggestions have solved the problem, work on additional improvements. A product or system is almost never fully developed. If the result is not yet successful, look for other ways to optimize the process.

Process Control Diagrams or Control Charts

Control charts or process control diagrams are simple diagrams in which several points are connected together on an x – and y-axis, where the x-axis represents time. The points included in the diagram are often averages of subgroups or individual measurements.

SPC control charts show exactly the pros and cons of a process in a graphical way. They help to easily identify the difference between measurements over a period of time.

More specifically, the graph shows how a certain process is performing and what changes are possible in the process. They help identify bottlenecks, wait times and other delays. Compared to other quality control methods, the SPC control chart has the great advantage that it clearly shows the consistency of a process.

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Now It’s Your Turn

What do you think? Do you recognize the explanation about Statistical Process Control? Is SPC used in your work environment? What other process control methods do you know? What other techniques and methods do you think can be combined with this method? Do you have any tips or comments?

Share your experience and knowledge in the comments box below.

More information

  1. Oakland, J. S. (2007). Statistical process control. Routledge.
  2. Woodall, W. H., & Montgomery, D. C. (1999). Research issues and ideas in statistical process control. Journal of Quality Technology, 31(4), 376-386.
  3. MacGregor, J. F., & Kourti, T. (1995). Statistical process control of multivariate processes. Control engineering practice, 3(3), 403-414.

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Published on: 06/27/2022 | Last update: 06/27/2022

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