× Close
Home » Posts tagged "Communication skills"

Communication skills

What are communication skills? The definition

Communication skills enable individuals to understand others and to be understood themselves. A variety of aspects are important in the context of these skills, such as listening, speaking, observing and empathy.

What are communication skills? The definition

Communication skills enable individuals to understand others and to be understood themselves. A variety of aspects are important in the context of these skills, such as listening, speaking, observing and empathy.

In everyday life, these skills are required to communicate ideas to others, develop a confident attitude, respect for others and public speaking. Developing these skills helps many people make progress in the workplace.

The importance of communication skills

Effective communication is essential for both employer and employee.

The success of making a point clear, for example, can be the difference between making a deal and missing out on a good deal. It is also crucial that company policy is carefully explained to customers and employees and that everyone within the organisation is on the same wavelength.

A healthy communication climate also improves morale and efficiency in general. Various methods are used to promote the communication climate within organisations, such as: Communication Strategy Framework (CSF), communication plans, dialogue mapping and the 7Cs or communication model.

Types of communication skills

There are different types of communication skills and methods that can be used in a person’s professional life. As with many skills, it is important that communication is actively practiced. A well-known concept in communication studies is active listening. We are also familiar with different types of listening, such as empathic listening, appreciative listening and analytical listening.

Different styles or types of communication are required depending on a person’s situation. In the articles on communication skills, learn when and where to use a certain communication style.

Another important element in communication is giving and receiving feedback. This is also the part of listening that allows a person to improve his or her skills.

How do I improve my communication skills?

There are some specific steps that can be taken to improve these skills. Some of these techniques are listed below.

  1. Listening. Real listening is often limited by people being too quick to form a response
  2. Adjust the communication style according to the listener
  3. Pay attention to body language
  4. Monitor what is being transmitted or verbalised
  5. Keep a positive attitude and smile

More information about techniques to improve your communication skills can be found in the Toolshero-articles related to these skills.

George Gerbner

July 7th, 2021

George Gerbner (8 August 1919 – 24 December 2005) was a professor of communications and the creator of the cultivation theory. This theory states that stories told by a culture determine the behaviour and values of individuals. He worked…

George Gerbner Model of Communication

February 19th, 2021

This article provides a practical explanation of the George Gerbner Model of Communication. After reading, you’ll understand the basics of this powerful communication tool. What is the George Gerbner Model of Communication? The George Gerbner Model of Communication is a…

Active Listening

November 23rd, 2020

This article describes Active Listening in a practical way. After reading you will understand the definition, meaning and basics of this powerful communication tool. What is Active Listening? Active listening is a so-called soft skill about the ability to…

Communication Strategy Framework (CSF)

July 9th, 2020

This article provides a practical explanation of the Communication Strategy Framework. After reading, you will have a better understanding of effective communication skills within a team. This article also contains a downloadable and editable Communication Strategy Framework template.…

Analytical Listening

August 15th, 2019

This article describes the concept of Analytical Listening in a practical way. After reading you will understand the definition and basics of this powerful listening skill. What is Analytical Listening? Analytical Listening is about the ability and the capacity…

Cultivation Theory by Gerbner & Gross

May 9th, 2019

This article describes the Cultivation Theory by George Gerbner and Larry Gross in a practical way. After reading you will understand the definition and basics of this powerful communication theory. What is the Cultivation Theory? The Cultivation Theory examines the…

Communication Plan

February 5th, 2019

This article offers a practical explanation of the Communication Plan. After reading, you’ll understand the basics of this powerful communication tool. This article also contains a downloadable and editable Communication Plan template. What is a Communication Plan? A communication…

Appreciative Listening

November 14th, 2018

This article provides a practical explanation of Appreciative Listening. After reading, you’ll understand the basis of this powerful communication theory. What is Appreciative Listening? Appreciative listening is a way of listening in which someone actively goes in search of…

Empathic Listening

September 25th, 2017

This article explains the Empathic Listening in a practical way. After reading you will understand the basics of this powerful communication skills tool. What is Empathic Listening? Empathy is the ability to imagine what someone else is feeling. Empathic listening
© Copyright 2013-2021 | Privacy | Toolshero.nl (Dutch)

RECEIVE NEW ARTICLES + FREE GIFT

 

Join 13.000+ members who get frequently toolshero community updates! Including a free gift, the Business Model You template

 


 


 


No, close this pop-up

RECEIVE NEW ARTICLES + FREE TOOLSHERO TEMPLATE

 

Join 13.000+ members who get frequently toolshero community updates! Receive, next to new articles, the practical “Business Model You” template free of charge, to help you with your next professional and personal steps!

 


 


 


No, close this pop-up