Minto Pyramid Principle, also referred to as the McKinsey’s Pyramid Principle, is a tool used to process and structure large amounts of information to convey a story, message or presentation without omitting important details.
The Lasswell Communication Model describes verbal communication and consists of five elements. Who says What, in Which channel, to Whom, with What effect? This model is also called a ‘linear model of communication’, ‘uni-directional process’ or ‘action model, because it describes a one-way process within communication.
Empathic listening is about really understanding the person who’s talking to you. That means it goes beyond active listening, for which the listener uses nods, listening posture and listening sounds like ‘yeah, yeah’ and ‘hmm’ to encourage the person speaking to continue talking.
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