× Close
Home » Posts tagged "customer loyalty"

customer loyalty

Service Profit Chain model and steps explained

November 8th, 2022

Service Profit Chain: this article explains the theory of the Service Profit Chain in a practical way. After reading it, you understand the core of this strategy theory. What is the Service Profit Chain model? The American economists W. Earl…

Net Promotor Score (NPS)

March 29th, 2022

NPS: this article explains the concept of the Net Promotor Score / NPS, developed by Fred Reichheld in a practical way. After reading it, you will understand the basics of this useful marketing strategy tool. What is a Net…
© Copyright 2013-2022 | Privacy | Toolshero.nl (Dutch) | Toolshero.es (Spanish)



Join 25.000+ subscribers who get our free updates
on new articles, templates and more!


Sign up below and receive our ‘Business Model You’ template free of charge, to get started with your development right away!





No, close this pop-up

Toolshero: students for free