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Frequently Asked Questions / FAQ

At Toolshero, we’re committed to delivering clear, practical knowledge and tools that help professionals, students, and organizations grow. Whether you’re exploring our membership options, having trouble accessing content, or simply curious about our policies—this page is here to help.

Below you’ll find answers to the most frequently asked questions about our services, content usage, memberships, and more. Can’t find what you’re looking for? Feel free to contact us directly—we’re happy to assist.

General

How can I use (select and copy) content?
All of our content is, of course, copyrighted. But good news: with a subscription you can select, copy and use content for personal use. Pretty convenient, right?

Can I use content from Toolshero?
All of our content is of course copyrighted. If you have a subscription, you can copy and paste content. If you want to use it in your environment (school, company or organization), please make a reference to the article in APA style. A citation example (in APA style) is included at the bottom of the article, for example: Van Vliet, V. (2009). 14 Principles of Management (Fayol). Retrieved [insert date] from Toolshero: https://www.toolshero.com/management/14-principles-of-management/

Memberships

How can I become a member?
Check out our membership options, choose a package and fill out the online form. Within 5 minutes you will have access to all our content 🚀

How can I update my payment options?
Login to my account, go to “Payment Methods” and select “Update Credit Card Details” to update your payment information.

How do I update my email and/or password?
Login to my account, go to “Your Profile” and easily update your password or email address.

I lost my password. How do I recover it
Go to the Login Members page, choose “Lost Password” and follow the instructions to set a new password.

How can I cancel my membership?
Login to my account, go to “Your subscription” and follow the steps there to cancel your membership. Do you have a subscription with a trial period? Then send a written cancellation via our contact form

Are there special memberships for students?
Yes, we offer subscriptions for students. Check out the options here.

Newsletter

How do I subscribe to the free newsletter?
You can do this in two ways. Through this page or go to the sidebar of an article. At the top you will find a small sign-up form to subscribe to our newsletter.

Products

I am having problems opening PDFs. How do I fix this?
Please download and install the latest version of Adobe Reader to open our PDFs correctly.

 

If you have other questions or suggestions, please contact us via our contact form

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