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Quality Management (QM)
April 21st, 2025
Gemba walk: this articles provides a practical explanation of Gemba and the Gemba walk. After reading, you’ll have a basic understanding of this powerful quality management tool. In this article you will also find a downloadable Gemba walk checklist to…
April 2nd, 2025
SECI Model: this article explains the concept of SECI Model of Knowledge Dimensions, developed by Ikujiro Nonaka and Hirotaka Takeuchi in a practical way. The model is about knowledge sharing and the knowledge conversion process that occur at all…
March 25th, 2025
EFQM Model: this article explains the EFQM Model in a practical way. This article discusses: what EFQM is, what the quality model is aimed at, what the process looks like, what the five phases in an EFQM assessment are and…
March 25th, 2025
SIPOC model: this article describes the concept of the SIPOC model in a practical way. Next to what it is adn the theory is explained, this artcile also highlights the importance of the transformation process, an example and a SIPOC…
March 9th, 2025
Zero Defects philosophy: this article provides a practical explanation of the concept of Zero Defects by Philip Crosby. It covers what Zero Defects is (philosophy) and what its basic principles are. After reading, you will have a basic understanding…
February 27th, 2025
Quick Response Manufacturing (QRM): this article explains the concept of Quick Response Manufacturing (QRM), developed by Rajan Suri. First, the meaning of QRM is described, followed by practical examples of how this method is applied in different…
February 27th, 2025
Total Quality Management: this article explains Total Quality Management (TQM) in a practical way. It defines TQM, as well as explains its principles. It also offers a practical approach on TQM. After reading this article, you will understand the basics…
February 27th, 2025
LEAN Manufacturing: this article explains the philosophy of LEAN Manufacturing in a practical way. The article starts with the definition of LEAN Manufacturing, followed by information about its origin and a visualisation of its goals and principles. The article further…
February 6th, 2025
Just In Time (JIT): This article describes jJust In Time or JIT by Kiichiro Toyoda and Taiicho Ohno practically explained. In addition to what this method is, this article also highlights the role of waste, its relationship with the inventory…
January 30th, 2025
Poka Yoke: this article explains the Poka Yoke method, developed by Shigeo Shingo in a practical way. After reading it, you will understand the basics of this powerful quality management tool for production systems. Highlights include: what is poka yoke,…
December 20th, 2024
SERVQUAL Model of Service Quality: this article describes the concept of the SERVQUAL Model of Service Quality by Valarie Zeithaml, A. Parasuraman and Leonard Berry in a practical way. Next to what it this framework is, this article also…
September 17th, 2024
Drum Buffer Rope Theory: this article explains the Drum Buffer Rope Theory, developed by Eliyahu Goldratt, in a practical way. Next to what it is (Methodology), this article also highlights it’s origin, the pace of the Drum Buffer…
