Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.
The management activities and functions include the set up of a Quality Management System (QMS), a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.
A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.
What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.
DRBFM was created by Tatsuhiko Yoshimura, (Toyota). It was intended to systematically analyse design changes and identify risks and undesired effects in advance. The goal is understanding the design alterations.
QHSE is an acronym of Quality, Health, Safety, and Environment. A QHSE system is a management system aimed at quality, occupational health and safety, and the environment. It’s a tool for management to direct, manage, and develop the organisation. Thanks to this system, you are always alert of possible changes in legislation and regulations so you never risk a fine, occupational accident, or other issues.
Business Process Improvement (BPI) is a management practice that provides leaders with different methods to analyse procedures and processes, identify problems, and – if necessary – improve effectiveness, efficiency, or accuracy.