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Quality Management
September 20th, 2023
Gemba Kaizen: this article explains the concept of Gemba Kaizen. Next to what it is (the definiton and meaning), this article also highlights explanation of the gemba walk, principles and objectives of Gemba Kaizen, the workplace and the advantages.…
September 8th, 2023
Human Centered Design: this article explains Human Centered Design in a practical way, developed by Brown & Wyatt. This article contains a general definition of this theory, its process, phases and practical tips. After reading it, you will understand the…
September 8th, 2023
One point lesson (OPL): this article explains the one point lesson in a practical way. The article starts with the definition and meaning of this concept. An explanation then follows of how it works exactly and you will find practical…
September 4th, 2023
Quality assurance (QA): this article explains the concept of Quality Assurance or QA in a practical way. The article contains the definition of the term, followed by an explanation of the two main principles and their efficiency. You will also…
September 4th, 2023
Business Process Improvement: this article provides a practical explanation of Business Process Improvement (BPI). Highlights include: what the methodology of BPI is, BPI tools and examples, the BPI general cycle explained and a summary. After reading, you’ll have a…
September 4th, 2023
ISO Standards: this article explains the concept of ISO Standards in a practical way. The article starts off with a general meaning and the origin of ISO, followed by reasons why ISO is important for both consumers and businesses, a…
September 4th, 2023
ISO 31000: in this article you will find an easy and practical explanation of the ISO 31000 method. Next to what it is, this article also highlights the principles, the framework of reference, the Risk management process and treatment, advantages…
August 31st, 2023
SMED: this article provides a practical explanation of SMED (Single Minute Exchange of Dies). Next to what it (definition) is, this article also highlights why SMED is necessary, the two types of elements, SMED process and steps and the advantages.…
August 31st, 2023
Jidoka: this article explains Jidoka in a practical way. Other highlights include: Jidoka in relation to Toyota, Lean Manufacturing and the 5S method. After reading it, you will understand the basics of this powerful quality management tool. Enjoy reading!
What…
August 27th, 2023
SERVQUAL Model of Service Quality: this article describes the concept of the SERVQUAL Model of Service Quality by Valarie Zeithaml, A. Parasuraman and Leonard Berry in a practical way. Next to what it this framework is, this article also highlights…
August 22nd, 2023
DILO: this article explains the Day In the Life Of (DILO), developed by Francis J. Gouillart, in a practical way. This article contains the definition of the concept DILO, its steps and practical examples. After reading it, you…
August 22nd, 2023
SIPOC model: this article describes the concept of the SIPOC model in a practical way. Next to what it is adn the theory is explained, this artcile also highlights the importance of the transformation process, an example and a SIPOC…
