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Quality Management

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) are all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a Quality Management System (QMS), a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

Spaghetti Diagram: Explanation & Examples

November 9th, 2022

Spaghetti Diagram: this article describes the concept of the Spaghetti Diagram, also knows as a Spaghetti Model or Spaghetti Plot, in a practical way. After reading you will understand the definition and basics of this powerful quality management tool.…

DMADV Process, phases and steps

November 4th, 2022

DMADV Process: this article describes the concept of the DMADV Process in a practical way. After reading you will understand the definition and basics of this powerful quality management tool. What is the DMADV Process? DMADV is a Six Sigma

Enterprise Risk Management: Definition and Examples

November 1st, 2022

Enterprise Risk Management: in this article you will find a practical explanation of Enterprise Risk Management. After reading, you will understand the basics of this method for business. The article contains a general definition of the concept and practical examples.…

SIPOC Model: Definition, Example and Template

October 31st, 2022

SIPOC model: this article describes the concept of the SIPOC model in a practical way. After reading you will understand the definition and basics of this powerful quality management tool. This article also contains a downloadable and editable template
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