House of Quality
House of Quality is part of Quality Function Deployment (QFD) and focuses on product development based on customer requirements and executing a quality plan
SECI Model (Nonaka & Takeuchi)
The SECI Model of Knowledge Dimensions is about knowledge sharing and the knowledge conversion process that occur at all levels of organizations.
Zero Defects (ZD)
Zero Defects was conceived by Philip Crosby and is a large part of the Lean metodology. Applying Zero Defects means striving for perfection.
BPMN
BPMN or Business Process Modelling Notation is a universal language and is about recording and improving business processes and visualising them.
ISO standards
What are ISO standards? ISO makes documents with required standards, specifications, guidelines or characteristics on which companies can then be certified.
HACCP
HACCP is a preventive system and is aimed at risk assessment for food products. The potential risks are described in a food safety plan; the HACCP plan.
Business Process Mapping (BPM)
Business Process Mapping (BPM) refers to the mapping of the steps a company takes to complete a certain process. BPM can be performed on every random process, such as purchasing raw materials, the recruitment process for new employees or the shipment of purchased products.
Poka Yoke
Poka Yoke is a Japanese phrase that means error prevention. It was developed in the sixties of the previous century by Shigeo Shingo from Japan. Poka Yoke is used to prevent and resolve defects during the production process, eliminating the need for quality control after the process.
SMED (Single Minute Exchange of Dies)
This article provides a practical explanation of SMED (Single Minute Exchange of Dies). After reading, you will understand the basics of this powerful and efficient manufacturing philosophy and quality management…