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Quality Management (QM)

Quality management (QM) can be defined as all management activities and functions that are needed to achieve and maintain a desired level of excellence.

Quality management (QM) can be defined as all management activities and functions that are needed to achieve and maintain a desired level of excellence.

The management activities and functions include the set up of a QM System, a quality assurance definition, a quality planning system and defining the functions of Business Process Management (BPM) / quality control and quality improvement.

A good example of such a system is Total Quality Management (TQM). TQM is a business and quality philosophy that champions the idea that the long-term success of a company comes from customer satisfaction and continues quality improvement.

Next to TQM, there are also other methods and philosophies like Total Productive Maintenance (TPM), Six Sigma, LEAN Management and many more.

What are the most known and used tools and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with QM.

SECI Model (Nonaka & Takeuchi)

July 2nd, 2024

SECI Model: this article explains the concept of SECI Model of Knowledge Dimensions, developed by Ikujiro Nonaka and Hirotaka Takeuchi in a practical way. The model is about knowledge sharing and the knowledge conversion process that occur at all…

Business Process Improvement (BPI)

June 6th, 2024

Business Process Improvement: this article provides a practical explanation of Business Process Improvement (BPI). Highlights include: what the methodology of BPI is, BPI tools and examples, the BPI general cycle explained and a summary. After reading, you’ll have a…

SMED (Single Minute Exchange of Dies)

May 22nd, 2024

SMED: this article provides a practical explanation of SMED (Single Minute Exchange of Dies). Next to what it (definition) is, this article also highlights why SMED is necessary, the two types of elements, SMED process and steps and the advantages.…

Scientific Management Theory and Taylorism

May 22nd, 2024

Scientific Management Theory: this article explains practically Scientific Management theory, also called Taylorism by Frederick Taylor. The principles of scientific management are the underlying factors for successful production and quality management. This article covers the history, definition…

Failure Mode and Effects Analysis (FMEA)

April 16th, 2024

Failure Mode and Effects Analysis: this article provides a practical explanation of the Failure Mode and Effect Analysis or FMEA. After reading this article, you will understand the basics of this powerful quality management and risk analysis tool.This article…

HACCP plan explained

April 8th, 2024

HACCP plan: this article explains the HACCP plan in a practical way. The article starts with a general definition and meaning of HACCP, followed by an extensive step-by-step plan and finally you will find information about risks and controls associated…

Measurement System Analysis (MSA)

February 29th, 2024

Measurement System Analysis (MSA): This article explains the Measurement System Analysis (MSA) in a practical way. Next to what it is (definition), this article also highlights why it necessary, a Measurement System Analysis example, How is an MSA performed and…
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