January 5th, 2026
A team rarely starts out as a well-oiled machine. In the beginning, there is often uncertainty about goals, roles, and expectations. This is followed by discussions, irritations, and minor conflicts. That’s not unusual. It’s team development. Bruce Tuckman’s Stages of…
November 24th, 2025
Outsourcing: this article provides a practical explanation of outsourcing. Next to what it (definition) is, this article also highlights why this interesting is, this third-party execution method versus Offshoring, a decision matrix and the advantages. After reading, you’ll have…
September 24th, 2025
Team Effectiveness Assessment: this article offers a practical explanation of the Team Effectiveness Assessment. Next to what it is, highlights this article also the characteristics of an effective team, the five sub-areas and the dimensions of effectiveness. This article…
September 23rd, 2025
Account Management: This article explains account management in a practical way. Next to what it is, this article also highlights the role of an account manager, the responsibilities, the benefits and best practices. Enjoy reading!
What is account management? The…
September 14th, 2025
GRPI Model of Team Effectiveness: this article provides a practical explanation of GRPI Model of Team Effectiveness, developed by Richard Beckhard. Next to what it is, this article also highlights the importance of Team Development, the components like…
July 20th, 2025
Kolb Reflective Cycle: this article explains the Kolb Reflective Cycle, further developed by David Kolb, in a practical way. It covers what the model of reflection is and what the four stages of learning and the different learning…
June 20th, 2025
Gibbs Reflective Cycle: this article explains the Gibbs Reflective Cycle by Graham Gibbs in a practical way. Next to what it is, this arfticle also highlights the steps of the Reflective Cycle, the realtionship with experiences and a downloadable and…
June 2nd, 2025
Five Functions of Management: this article explains the administrative theory of the Five Functions of Management by Henri Fayol in a practical way. Next to what they are, this article also Fayol’s Sixth Function, and a practical video wheer this…
April 10th, 2025
Mintzberg Managerial Roles: this article explains the Mintzberg Managerial Roles, developed by Henry Mintzberg, in a practical way. Next to what these 10 Managerial Roles are, this article also highlights the importance of the environment and the skills.…
April 10th, 2025
Interim Management: this article provides a practical explanation of Interim Management. This article contains the definition and meaning of Interim Management, its added value, phases, the role of an interim manager and general tips. After reading, you will understand…
April 10th, 2025
Complaint management: this article explains complaint management in a practical way. Next to what it is, this article also highlights the process and the preconditions for effective complaint management. Enjoy reading!
What is complaint management?
Complaint management is the process…
April 10th, 2025
Appreciative Coaching: this article will give a practical explanation of appreciative coaching. Next to what this concept is, highlights this article also Empowerment, the value for organisations, the five principles (inlcuding a model) and example questions to start with…