Problem Solving

Problem solving is the process of a problem analysis and resolving it in the best way possible for that situation.

This process contains analysing the problem (root cause analysis), defining countermeasures for the problem and implementing the right solution for that situation.

For problem solving, people need critical thinking and analytical skills. Everybody within a organization or company can benefit from having good skills because there are always problems.

There have been lots of scientific and practical studies on problem solving from a learning point of view. Some of the techniques developed and used in artificial intelligence (AI), computer science, engineering, mathematics, or medicine are related to mental techniques studied in psychology.

What are the most known and used models and methods? What are their success stories and practical tips when you apply these? These posts are all about great tools and methods that can help you to achieve your goal or understand certain aspects that come with problem solving.

Drill Down technique

by Ben JanseProblem SolvingNovember 22, 2020November 22, 2020

With the Drill Down technique, root causes of problems within a department or area are identified in four steps.

PDCA Cycle

by Ben JanseProblem SolvingJune 26, 2020July 27, 2020

The PDCA cycle stands for the abbreviation of the four main steps in the cycle: Plan, Do, Check and (Re) Act. It’s a tool to control and monitor the quality.

Lateral thinking

by Susan CraigProblem SolvingJanuary 13, 2020November 13, 2020

Lateral Thinking by Edward de Bono encourages you to change the way you look at the problem which helps with being creative and to solve problems.

Swim Lane Diagram

by Ben JanseProblem SolvingJanuary 5, 2020July 19, 2020

A swim lane diagram is a process flow diagram, or cross-functional diagram, in which the process is subdivided into categories.

Interrelationship Diagram

by Ben JanseProblem SolvingSeptember 25, 2019November 13, 2020

An interrelationship diagram is a graphical tool that is used to demonstrate various relationships between factors, processes, areas, or other aspects.

Systematic Inventive Thinking (SIT)

by Ben JanseProblem SolvingSeptember 18, 2019July 19, 2020

Systematic Inventive Thinking (SIT) is a thinking methodology where creativity takes centre stage. It contains five thinking patterns that humans have used for thousands of years.

Simplex Problem Solving Process

by Patty MulderProblem SolvingJune 25, 2019July 19, 2020

The Simplex Process model works in steps during which problem-solving groups are given the opportunity to come up with creative solutions.

Straw Man Proposal (McKinsey)

by Patty MulderProblem Solving TemplatesFebruary 28, 2019October 16, 2020

The Straw Man Proposal is a McKinsey method for creative problem solving. It is a concept version of something the team can discuss, break down and improve. Including a template.

Problem Definition Process

by Ben JanseProblem SolvingNovember 29, 2018July 19, 2020

This article provides you with a practical explanation of the Problem Definition Process.After reading, you will understand the basics of this powerful problem solving method. What is the Problem Definition…

Soft Systems Methodology (SSM)

by Patty MulderProblem SolvingSeptember 11, 2018July 19, 2020

This article explains the concept of the Soft Systems Methodology (SSM), developed by George Pólya in a practical way. After reading it, you will understand the basics of this powerful…