Business Process Mapping (BPM) refers to the mapping of the steps a company takes to complete a certain process. BPM can be performed on every random process, such as purchasing raw materials, the recruitment process for new employees or the shipment of purchased products.
Business Process Reengineering or BPR for short, is a methodology and technique with which organisations radically change their business processes with the aim of becoming more efficient and more modern.
Norbert Wiener (1894-1964) was an American-Jewish mathematician who became famous for being the founding father of management cybernetics. Norbert Wiener was also an expert in Stochastic processes (probability calculus models) and…