Process management refers to all practices associated with aligning business processes with the strategic goals of the organization, designing and implementing new processes, measuring processes, and training and organizing managers to effectively manage the processes.
A priority for all organizations is that the important business processes function optimally. The efficiency of these processes has a direct impact on the productivity of employees and therefore of the organization as a whole. What happens, for example, if an employee does not have the right technical resources and it takes a week for an IT specialist to respond? In this way, the employee is forced to be little or not productive for a few days.
For companies that are already established, managing and optimizing business processes is a complex activity. Nevertheless, there are some useful tools to support management of the processes. In practice, the most important business processes can be recorded in detail using Business Process Mapping (BPM), for instance. Once established, an option is to optimize existing processes through Business Process Improvement (BPI). Another option is to completely redesign the process with Business Process Re-engineering (BPR).
How are business processes managed? What tools are available for defining and optimizing business processes? What is process management? The articles on process management are about the most important concepts from this discipline.
