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Kotter’s 8-Step Change Model

John Kotter introduced the "Kotter’s 8 Step Change Model" to improve an organization’s ability to change and to increase its chances of success.

Action Research

Action Research is a form of collective self-reflective enquiry, undertaken by participants in social situations such as employees within an organization.


Chunking is a method related to cognitive psychology. In the chunking process, individual pieces of a particular set of information are broken down and then grouped into a meaningful and…

Reputation Management

Reputation Management is a strategy that involves any activity aimed at identifying, monitoring, and influencing public opinion about a business or brand.